We at FaceFX makeup supplies believe it is very important to protect the privacy of our customers. The following information concerning the gathering and use of personally identifiable data (also referred to as personally identifiable information) about our customers is being provided to enable you to make knowledgeable choices about whether to provide personally identifiable information to us and to give you the opportunity to direct us to limit the manner in which your personally identifiable information is used.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The term 'Face FX' or 'us' or 'we' refers to the owner of the website whose registered office is First Floor, Block 1, Quayside Business Park, Mill Street, Dundalk. The term 'you' refers to the user or viewer of our website.

Professional Use Only

Face FX operates on a 'sell to trade' only basis. Products are sold only on the understanding that they are to be used for the person intended by a qualified person. This means Face FX will accept no responsibility if the products are incorrectly used and cause any kind of harm or damage.

FaceFX strongly advises our customers to do an initial 24 hour patch test before applying any adhesives/removers or latex based products to their skin. A patch test can be done either on the inside of the clients arm or behind their ear.  If there is any redness or a reaction please remove product immediately and do not use the product on the client.

Face FX therefore will reserve the right to refuse a customer if they are not seen as a qualified professional.

Deliveries within the Republic of Ireland

Any orders placed before 3.30pm Monday - Friday can expect to be shipped the same day - orders placed after this time will be sent out the next working day. If for any reason we cannot ship your order within the time frame specified, we will contact you directly

We offer *NEXT DAY DELIVERY* on all orders received before 3.30pm on a working day (Monday - Friday). No deliveries on Bank Holidays

*Subject to stock availability

We are committed to offering our Customers the finest makeup products available. If you feel the products you received from Face FX do not meet this expectation, you may return, within 30 working days from delivery, any item in its original condition for a full refund, provided that you tell us within 7 working days after the day on which you received the products that you intend to return the item(s).

Please include a completed returns form with your items. We strongly recommend that the parcel be sent by a recorded delivery service (one that requires a signature upon receipt). We cannot accept liability for returned goods lost in transit.

If you require a refund we will refund the price paid by you for the goods (inclusive of the initial delivery charge) within thirty (30) days of receiving your notification that you would like to return the products, provided that you have returned the goods to us in their original condition within 30 working days of delivery.